Refund Policy
Last updated: September 16, 2026
Every song is personal
Every song is custom-made from the customer's story. Because each project is personal, the refund terms depend on whether writing has begun.
Before writing begins
A customer may receive a full refund if they cancel before writing begins.
After writing begins
Once writing has begun, payments are non-refundable because time and custom creative work have already been invested in the song.
Revisions
Package revisions remain included and will be honored. Customers should use those revisions to request reasonable changes to the draft.
If we cannot deliver
If Melody Maker Pro cannot complete and deliver the song, the customer receives a full refund of the amount paid.
How refunds are paid
Approved refunds are returned to the original payment method. Bank or payment-provider processing time may vary.
How to request a refund
Submit your request through the Contact page and include your order number.