Refund Policy

Last updated: September 16, 2026

Every song is personal

Every song is custom-made from the customer's story. Because each project is personal, the refund terms depend on whether writing has begun.

Before writing begins

A customer may receive a full refund if they cancel before writing begins.

After writing begins

Once writing has begun, payments are non-refundable because time and custom creative work have already been invested in the song.

Revisions

Package revisions remain included and will be honored. Customers should use those revisions to request reasonable changes to the draft.

If we cannot deliver

If Melody Maker Pro cannot complete and deliver the song, the customer receives a full refund of the amount paid.

How refunds are paid

Approved refunds are returned to the original payment method. Bank or payment-provider processing time may vary.

How to request a refund

Submit your request through the Contact page and include your order number.